Orphaned solar systems
Your solar company went out of business. Now what?
You still own the panels, and they can still make power. You just need someone new to look after them.
- Manufacturer warranties on panels and inverters usually still apply
- We can take over monitoring and repairs
- Unfinished permits can often be completed
Get your solar working again
Tell us what's going on. We'll call you, usually within one business day.
What usually still works
Equipment warranties. Panel and inverter makers warranty their own products, separately from your installer. Those warranties usually survive the installer closing. We can file the claim for you.
The system itself. Most problems on orphaned systems are fixable: a failed inverter or optimizer, a loose connection, a monitoring account nobody set up, or a permit that never got its final inspection.
What usually doesn't
The installer's workmanship warranty (roof leaks, wiring, installation errors) normally ends when the company does. Their monitoring service stops too, so many owners don't notice their system is down until the electric bill goes up.
What to do now
- Find your paperwork: contract, equipment list, permit number if you have it.
- Check your monitoring app, or look at the inverter's display for errors.
- Have us inspect the system and tell you what it needs.
If you have a loan or lease on the system, keep paying it until you get advice. Your lender is a separate company and the loan usually continues. We don't give legal or financial advice.
How it works
- Tell us what's wrong. Two minutes on the form above.
- We call you. We'll ask about your system and set up a visit.
- We find the problem and quote the fix before any work starts.
- Your panels make power again. No more paying for a system that sits there.
We work on systems other companies abandoned
When an installer goes out of business, the homeowner is often left with no one to call: no monitoring, no workmanship warranty, sometimes a permit that never got its final inspection. The panels and inverters themselves usually still carry the manufacturer's warranty, and we can help you use it.
Common questions
Is my solar warranty void if the installer went out of business?
Usually only part of it. The installer's workmanship warranty normally ends with the company. The panel and inverter manufacturers' product warranties are separate and usually still apply. A working installer can file those claims for you.
Do I still have to pay my solar loan if the company went bankrupt?
Usually yes. The loan is normally with a separate lender and continues. Keep paying until you get advice from a lawyer or the lender. We don't give legal or financial advice.
Who services solar panels when the installer is gone?
Any qualified solar installer can take over service, repairs and monitoring on an existing system. That's what we do.
What should I do first?
Gather your contract and equipment list, check your monitoring app or inverter display for errors, and have the system inspected.